Customer care
How can we help?
Product advice, delivery updates, returns and warranty support from the ProGear team.
What payment methods do you accept?+
We accept cash on delivery and confirm mobile banking payments by phone.
How quickly do you deliver?+
Dhaka deliveries usually arrive in 1–2 business days. Outside Dhaka typically takes 2–5 business days.
What is your return policy?+
Unused items can be requested for return within 7 days. Contact our team before sending anything back.
Are products authentic?+
Yes. ProGear sources products from authorized distributors and includes applicable warranty support.